Privacy Policy

Privacy Policy – Destak Cleaning Services LLC

At Destak Cleaning Services LLC, accessible at www.destakcleaningservices.com/privacy-policy/. We are committed to protecting the privacy of our website visitors. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

This policy applies only to information collected through our website and online forms. It does not apply to information shared by phone, text, social media, or other offline methods.

If you have any questions or concerns, feel free to contact us through our website or any of our communication channels.

1. Consent

By using our website and submitting your information through our forms, you agree to this Privacy Policy and the collection and use of your data as described below.

2. Information We Collect

We collect personal information when you fill out our quote request form or contact us directly. This may include:

Full name
Phone number
Email address
Service address
ZIP code
Square footage of your home
Type of cleaning service (Standard, Deep, Move-In/Move-Out, Post-Construction)
Service frequency (One-time, Weekly, Biweekly, Monthly)
Number of bedrooms and bathrooms
Preferred contact method (Phone, Email, Text)
Number of people living in the home
Date of your last professional cleaning
How you heard about us
Any extra notes or special requests

We may also collect non-personal technical data automatically through tools like Google Analytics, such as:

IP address
Browser type
Device used
Pages visited
Time spent on the website
Traffic source (e.g. Google, Facebook)

3. How We Use Your Information

We use the information collected to:

Provide accurate and personalized cleaning quotes
Schedule services and communicate with you
Improve our website and customer service
Customize your online experience
Send service updates or promotional messages (with your consent)
Prevent fraud and ensure site security
Analyze site traffic and marketing performance

4. Information Sharing

Destak Cleaning Services LLC does not sell your personal information. We may share your information only with:

Our internal team to schedule and provide your service
Trusted service providers we work with (e.g., website hosting, scheduling tools, analytics)
Advertising and analytics tools, such as Google Ads or Facebook Ads (in a non-identifiable format)
Legal authorities, if required by law or to protect our rights

5. Cookies and Tracking Tools

Our website uses cookies to improve your experience and gather usage data. Cookies are small files stored in your browser that help remember your preferences and site activity.

We may use tools like:

Google Analytics – to understand how visitors use our site
Google Ads and Meta Ads (Facebook/Instagram) – to show you relevant ads based on your interests

You can control or disable cookies in your browser settings. Learn more here:
https://policies.google.com/technologies/ads

6. Data Protection

We take appropriate measures to keep your personal information secure. However, no method of transmission over the internet is 100% secure. Please use caution when submitting personal details online.

7. Your Privacy Rights (Washington State)

If you live in the state of Washington, you have the right to:

Request access to the personal data we’ve collected about you
Request corrections to inaccurate information
Request deletion of your data (unless we’re legally required to retain it)
Understand how your data is used
Opt out of receiving promotional communications

To exercise any of these rights, contact us and we will respond within 30 business days.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from minors. If we discover that a child has submitted personal information, we will delete it immediately.

9. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted here with the updated date. We encourage you to check this page regularly.